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Why are Interpretive Services needed?

Aside from providing the communications needed to ensure proper healthcare or business services – they are mandated by law.

 
Executive Order Number 13985
Requires interpreting services in healthcare and require healthcare entities to determine patient satisfaction of underserved populations compared to the general population Executive Order Number 13985 is a directive signed by President Joe Biden on January 20, 2021.
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The Americans with Disabilities Act (ADA) 
The Americans with Disabilities Act (ADA) is a civil rights law in the United States that prohibits discrimination against individuals with disabilities and promotes inclusion and equal opportunity for all. The ADA was signed into law in 1990 and has been amended since to strengthen its protections.
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The Fast Healthcare Interoperability Resources (FHIR)
The Fast Healthcare Interoperability Resources (FHIR) is a standard for exchanging electronic health information between different healthcare systems, developed by health IT standards organization Health Level Seven International (HL7).
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CMS Interoperability and Patient Access
The CMS Interoperability and Patient Access final rule, issued by the Centers for Medicare & Medicaid Services (CMS) in 2020, aims to promote interoperability and patient access to health information.
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The Joint Commission
The Joint Commission, established in 1951, is an independent, nonprofit organization that accredits and certifies healthcare organizations and programs in the United States.
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 The U.S. Department of Justice (DOJ) and the U.S. Department of Health and Human Services (HHS) Office for Civil RightsThe DOJ is the primary law enforcement agency of the federal government, responsible for enforcing federal laws and defending the interests of the United States in legal matters.
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The Federal Office of Minority Health (OMH)
The OMH is a United States government agency that is part of the U.S. Department of Health and Human Services (HHS). Its mission is to improve health outcomes for minority populations and develop programs to address health disparities.
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The National Standard for Culturally and Linguistically Appropriate Services (CLAS)
The CLAS provides a guidance to healthcare providers on how to produce high-quality care for diverse populations, including those with limited English proficiency.
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